![]() ![]() This will help your business account appear more legitimate and ensure customers’ peace of mind when interacting with your business account on WhatsApp. When your business uses WhatsApp Business API to register an account for business purposes, you will get a verified business account from WhatsApp, which includes a green checkmark badge on your account name. While WhatsApp API opens a lot of opportunities for business communication, here are some of its key features: In addition, businesses can also manage the account with multiple devices and multiple admins, which can greatly simplify the customer support workflow. ![]() This account can then be used by businesses to communicate with customers on WhatsApp. ![]() With WhatsApp API, businesses can either register a new number or use an existing one (as long as they have not been used for other WhatsApp API clients before) and use the said number to create a business account on WhatsApp. Read also: WhatsApp Business API and Multichannel Dashboard With this tool, businesses can connect with customers worldwide securely and reliably. WhatsApp Business API - also known as WhatsApp Business or WhatsApp API - is a tool to help medium and large businesses communicate with WhatsApp users. So WhatsApp introduced its Business API to make communication between businesses and customers easier through WhatsApp.īut what is WhatsApp API? How exactly can it help businesses? First, we are going to delve into why businesses should consider using WhatsApp Business API for customer engagement and support. In hopes of connecting with tons of people who have already used WhatsApp, businesses started using the chat platform to channel customer engagement and support. WhatsApp helps people from all across the globe connect, and with WhatsApp Business API, many businesses can connect with millions of their customers in a timely manner. WhatsApp is the largest conversational platform, with more than 2 billion monthly users and more than 100 million messages exchanged every day. ![]()
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